Privacy Policy
We treat your personal data with the same respect we give your home.
1. Collection of Data
When you reach out to us for emergency heating assistance—whether by dialing our 24-hour hotline or submitting an online request—we gather essential details. This typically includes your full name, preferred contact number, email address, physical property address, and a brief explanation of the furnace issues you are experiencing.
2. Usage of Your Information
The information you provide is utilized strictly to facilitate your service request. We use it to dispatch a qualified heating professional to your location, generate accurate estimates, and communicate updates regarding your appointment. Occasionally, we may send follow-up communications to ensure you are fully satisfied with the repair work.
3. Data Protection and Sharing
Your trust is paramount. We do not engage in the sale or distribution of your personal data to third-party marketers. Your contact and location details are shared exclusively with our internal dispatch team and the specific technicians assigned to repair your heating system.
4. Information Security
We maintain robust digital and procedural safeguards to ensure your submitted information is kept secure and protected from unauthorized access, accidental loss, or unauthorized modification.
5. Reach Out to Us
If you have any concerns regarding how your data is handled or if you would like to request the removal of your records from our system, please email us at support@localfurnacerepairpros.com or call our team directly at 844-910-2966.